Terms & Conditions
Last updated: December 26, 2025
1. Acceptance of Terms
By accessing and using the Bienestar507 website, you accept these Terms and Conditions. If you do not agree with any of them, we recommend not using the site or making purchases through it.
2. Company Information
Trade name: Bienestar507
Country: Republic of Panama
Activity: Online sales of wellness and personal care products
Contact: info@bienestar507.com
3. Website Use
3.1 Permitted Use
The website content is intended solely for personal and non-commercial use. You agree to use the site responsibly and in accordance with the law.
3.2 Restrictions
It is not permitted to:
- Copy or reproduce content for commercial purposes
- Modify or distribute content without authorization
- Perform actions that may affect the site's functionality
- Use the site for illegal or unauthorized activities
4. Products and Services
4.1 Product Information
Product descriptions and images are presented for informational purposes. There may be slight variations in presentation, packaging, or color without affecting product quality.
4.2 Availability
All products are subject to availability. In case of lack of inventory, we will contact you to offer an alternative or process the corresponding refund.
4.3 Prices
Prices are expressed in US dollars (USD) and include applicable taxes. Prices may change without prior notice, without affecting already confirmed orders.
5. Purchase Process
5.1 Orders
When placing an order, you declare that the information provided is correct and that you have authorization to use the selected payment method.
5.2 Confirmation
Once the order is placed, you will receive a confirmation email with a purchase summary. This confirmation does not guarantee absolute availability until the order is processed.
5.3 Cancellations
We reserve the right to cancel orders in exceptional cases, such as inventory errors, payment problems, or incomplete information.
6. Payments
6.1 Payment Methods
We accept various electronic payment methods available in the store at the time of purchase.
6.2 Security
Payments are processed through secure external platforms. Bienestar507 does not store complete credit or debit card information.
6.3 Billing
When applicable, a receipt or invoice will be issued in accordance with current regulations in the Republic of Panama.
7. Shipping and Delivery
7.1 Coverage
We ship within the territory of the Republic of Panama. Delivery times are estimated and may vary depending on location.
7.2 Costs
Shipping costs will be informed before completing the purchase.
7.3 Delivery
Once the order is delivered to the indicated address, the delivery service is considered fulfilled.
8. Returns and Refunds
8.1 Returns
Returns will be evaluated on a case-by-case basis, considering the nature of the product, its condition, and consumer protection regulations.
8.2 Damaged Products
If you receive a product with any issue, please contact us as soon as possible so we can provide an appropriate solution.
8.3 Refunds
If a refund is approved, it will be processed using the same payment method used in the purchase or, by mutual agreement with the customer, through an alternative means, within a reasonable timeframe.
9. Warranties
The marketed products have the warranty offered by the manufacturer, when applicable. Natural products do not guarantee specific results, as these may vary for each individual.
10. Intellectual Property
All website content is the property of Bienestar507 or its respective owners and is protected by intellectual property laws.
11. Privacy
The use of your personal data is governed by our Privacy Policy.
12. Limitation of Liability
Bienestar507 will not be responsible for damages arising from improper use of the website or purchased products, beyond what is established by applicable legislation.
13. Indemnification
The user agrees to hold Bienestar507 harmless against any claim arising from improper use of the site or breach of these terms.
14. Applicable Law
These Terms and Conditions are governed by the laws of the Republic of Panama.
15. Modifications
Bienestar507 may update these Terms and Conditions at any time. Modifications will be published on this page.
16. Severability
If any provision of these terms is found to be invalid, the remaining provisions will continue to be applicable.
17. Entire Agreement
These Terms and Conditions constitute the complete agreement between the user and Bienestar507 regarding the use of the website.
18. Contact
- Email: info@bienestar507.com
- Contact form available on the website