Terms & Conditions

1. Acceptance of Terms

By accessing and using the Bienestar507 website, you accept these Terms and Conditions. If you do not agree with any of them, we recommend not using the site or making purchases through it.

2. Company Information

Trade name: Bienestar507

Country: Republic of Panama

Activity: Online sales of wellness and personal care products

Contact: info@bienestar507.com

3. Website Use

3.1 Permitted Use

The website content is intended solely for personal and non-commercial use. You agree to use the site responsibly and in accordance with the law.

3.2 Restrictions

It is not permitted to:

• Copy or reproduce content for commercial purposes
• Modify or distribute content without authorization
• Perform actions that may affect the site's functionality
• Use the site for illegal or unauthorized activities

4. Products and Services

4.1 Product Information

Product descriptions and images are presented for informational purposes. There may be slight variations in presentation, packaging, or color without affecting product quality.

4.2 Availability

All products are subject to availability. In case of lack of inventory, we will contact you to offer an alternative or process the corresponding refund.

4.3 Prices

Prices are expressed in US dollars (USD) and include applicable taxes. Prices may change without prior notice, without affecting already confirmed orders.

5. Purchase Process

5.1 Orders

When placing an order, you declare that the information provided is correct and that you have authorization to use the selected payment method.

5.2 Confirmation

Once the order is placed, you will receive a confirmation email with a purchase summary. This confirmation does not guarantee absolute availability until the order is processed.

5.3 Cancellations

We reserve the right to cancel orders in exceptional cases, such as inventory errors, payment problems, or incomplete information.

6. Payments

6.1 Payment Methods

We accept various electronic payment methods available in the store at the time of purchase.

6.2 Security and Payments

Our website is secured with an SSL certificate. All payments are processed in an encrypted manner through secure platforms, ensuring the protection of your financial data.

6.3 Billing

When applicable, a receipt or invoice will be issued in accordance with current regulations in the Republic of Panama.

6.4 Business Model and Invoicing

7. Shipping and Delivery

7.1 Coverage

We ship within the territory of the Republic of Panama. Delivery times are estimated and may vary depending on location.

7.2 Costs

Shipping costs will be informed before completing the purchase.

7.3 Delivery

Once the order is delivered to the indicated address, the delivery service is considered fulfilled.

8. Returns and Refunds

8.1 Returns

Returns will be evaluated on a case-by-case basis, considering the nature of the product, its condition, and consumer protection regulations.

8.2 Damaged Products

If you receive a product with any issue, please contact us as soon as possible so we can provide an appropriate solution.

8.3 Refunds

If a refund is approved, it will be processed using the same payment method used in the purchase or, by mutual agreement with the customer, through an alternative means, within a reasonable timeframe.

9. Warranties

The marketed products have the warranty offered by the manufacturer, when applicable. Natural products do not guarantee specific results, as these may vary for each individual.

10. Intellectual Property

All website content is the property of Bienestar507 operated by Yaniza Gonzalez or its respective owners and is protected by intellectual property laws.

11. Privacy

The use of your personal data is governed by our Privacy Policy.

12. Limitation of Liability

Bienestar507 operated by Yaniza Gonzalez will not be responsible for damages arising from improper use of the website or purchased products, beyond what is established by applicable legislation.

13. Indemnification

The user agrees to hold Bienestar507 operated by Yaniza Gonzalez harmless against any claim arising from improper use of the site or breach of these terms.

14. Applicable Law

These Terms and Conditions are governed by the laws of the Republic of Panama.

15. Modifications

Bienestar507 operated by Yaniza Gonzalez may update these Terms and Conditions at any time. Modifications will be published on this page.

16. Severability

If any provision of these terms is found to be invalid, the remaining provisions will continue to be applicable.

17. Entire Agreement

These Terms and Conditions constitute the complete agreement between the user and Bienestar507 operated by Yaniza Gonzalez regarding the use of the website.

18. Contact and Legal Location

• Email: info@bienestar507.com
• Physical Address: PH Green Park, Av. Condado del Rey, Panama City, Panama Republic
• WhatsApp: +507 6627-5284