Privacy Policy

1. Introduction

At Bienestar507 we value and respect the privacy of our customers and visitors. This Privacy Policy clearly explains how we collect, use, and protect personal information obtained through our website, in compliance with current legislation in the Republic of Panama.

2. Data Controller

Trade name: Bienestar507

Location: Republic of Panama

Contact: privacy@bienestar507.com

3. Personal Data We Collect

3.1 Information You Provide

We may collect information that you voluntarily provide to us when making a purchase, registering, or contacting us, such as:

• Name and surname
• Email and contact number
• Shipping and billing address
• Information necessary to process orders
• Messages or inquiries sent through our contact channels

3.2 Automatically Collected Information

When browsing our website, we may automatically collect basic information, such as:

• IP address and browser type
• Pages visited and browsing time
• General approximate location information
• Use of cookies necessary for site functionality

3.3 Third-Party Information

In some cases, we may receive limited information from third parties involved in site operation, such as payment platforms or messaging services.

4. Legal Basis for Data Processing

The processing of your personal data is carried out based on:

• The execution of a commercial or contractual relationship
• Your consent when using our services
• Compliance with applicable legal obligations

5. How We Use Your Personal Data

The collected information is mainly used to:

• Process and manage orders placed in the store
• Coordinate shipments and deliveries
• Respond to inquiries and provide customer service
• Send information related to your purchases
• Improve the functionality and content of the website

6. Sharing Your Personal Data

Bienestar507 does not sell or commercialize your personal data. Your information may only be shared when necessary to:

• Process payments through secure platforms
• Make shipments through courier companies
• Comply with legal obligations or requirements from competent authority

7. International Data Transfers

Some technology providers may operate outside of Panama. In these cases, reasonable measures are taken to ensure that information is treated appropriately and securely.

8. Data Security

We apply reasonable security measures to protect personal information against unauthorized access, loss, or misuse. However, no system is completely foolproof and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for the time necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

10. Your Rights

You may request access, update, or deletion of your personal information by writing to us at:

Email: privacy@bienestar507.com

We will respond to your request within a reasonable timeframe in accordance with applicable regulations.

11. Cookies and Similar Technologies

We use cookies necessary for the proper functioning of the site and to improve user experience. You can manage or disable cookies from your browser settings.

12. Marketing and Communications

We may send you commercial information only when there is a prior relationship or when you have authorized it. At any time you can request to stop receiving these communications.

13. Minors

This website is not directed at minors. We do not intentionally collect personal information from minors.

14. Links to Third-Party Sites

Our site may contain links to external pages. Bienestar507 is not responsible for the content or privacy policies of such sites.

15. Changes to this Privacy Policy

We reserve the right to update this policy at any time. Changes will be published on this page with the corresponding update date.

16. Contact Information

• Privacy contact: privacy@bienestar507.com